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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Td

August 26, 2026

5  out of  5
rating by Kevin Td
"Great and professional service from Mary Flores and great price on the auto insurance"
We responded:
"Hi Kevin, thank you so much for the 5-star review! We’re thrilled to hear you received great, professional service from Mary Flores and that you found a great price on your auto insurance. We truly appreciate your business and look forward to helping you again in the future!
"
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Carlos Javier

August 26, 2026

5  out of  5
rating by Carlos Javier
"Mary Flores was incredibly helpful with adding cars to my policy. She made the whole process smooth and easy and was great to work with. Looking forward to working with you for the renwals. Thank you, Mary, for the excellent service!"
We responded:
"Thank you, Carlos for the excellent review. Mary and I truly appreciate you taking the time to write this review. This means a lot to us that you feel this way about Mary and our agency. We look forward to continuing to serve you for many more years. Best regards, Sergio."
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Verena Moorhead

August 20, 2026

5  out of  5
rating by Verena Moorhead
"Kassandra Gutierrez is always very responsive to our requests and is proactive in presenting suggestions and help to any concern we might have. She responds immediately to our telephone calls"
We responded:
"Thank you so much for your wonderful 5-star review, Verena! We’re thrilled to hear that Kassandra has been responsive, proactive, and always ready to help with any concerns you may have. We truly appreciate your trust in us—thank you again!

"
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Rosy Miralles

August 18, 2026

5  out of  5
rating by Rosy Miralles
"I’ve had the pleasure of working with Mary Flores for many years and she is amazing! Very knowledgeable and is always willing to help. It’s always a pleasure speaking with her."
We responded:
"Thank you so much, Rosy. Mary and I are delighted to hear about how you feel doing business with us. It is also a pleasure and honor to have you as our client. We look forward to continuing our relationship. Best regards, Sergio Herrera."
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Silvia De Castro

August 13, 2026

5  out of  5
rating by Silvia De Castro
"Once again and like always great customer service by Mary Flores, been working with Mary for a long time and she is always help us to get the best insurances policies for my family."
We responded:
"Silvia, thank you so much for the glowing 5-star review! We’re thrilled to hear about your wonderful experience with Mary. Our State Farm team is more than happy to assist you with your insurance needs. Sergio"
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olga cano

August 9, 2026

5  out of  5
rating by olga cano
"Kassandra Gutiérrez is an excellent professional--very knowledgeable, bright, efficient, and pleasant. Goes out of her way to communicate clearly and provide the best possible service. Takes pride in doing a great job.

Olga M. Cano, CPA"
We responded:
"Thank you so much for your wonderful review, Olga! We’re thrilled to hear that Kassandra stood out as a knowledgeable, bright, and efficient professional—and that her clear communication and dedication to great service made such a positive impact. We truly appreciate your kind words and look forward to serving you again!"
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Marlene Gomez

August 7, 2026

5  out of  5
rating by Marlene Gomez
"Kassandra Gutierrez is my agent for Homeowners insurance. She is extremely knowledgeable and professional. I highly recommend her for your insurance needs."
We responded:
"Marlene, Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Kassandra has been extremely knowledgeable and professional in helping you with your homeowners insurance. Your recommendation means a lot—if you ever need anything in the future, we’re here to help."
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Starboy

July 27, 2026

5  out of  5
rating by Starboy
"Mary was great"
We responded:
"Thanks so much for your 5-star review! We’re glad Mary was great and provided you with such a positive experience. We truly appreciate your support and hope to see you again soon!"
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Humberto Bozzo

July 17, 2026

5  out of  5
rating by Humberto Bozzo
"Great service from the post of my email to the closing of the transaction with Dariana. The same has saved me a lot of money. Highly recommend them."
We responded:
"Hi Humberto, thank you so much for your 5-star review! We’re thrilled to hear that Darianna and our team provided great service from the time you first emailed us through the closing of your transaction. It’s wonderful to know the process helped you save money—and we truly appreciate your recommendation. If we can ever help again, don’t hesitate to reach out!"
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Claudia Gonzalez

June 11, 2026

5  out of  5
rating by Claudia Gonzalez
"Kassandra Gutierrez is beyond helpful and professional with her service. She is always available to assist me in a timely manner. Kassandra is very knowledgeable and has solid communication skills with her customers.
Thank you so much for your service!"
We responded:
"Claudia, Thank you so much for your wonderful review! We’re thrilled to hear that Kassandra was beyond helpful, professional, and always available to assist you in a timely manner. Her knowledge and communication mean a lot to our team, and we’re glad you’ve had such a great experience.

We truly appreciate your support—thanks again for choosing us!"
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Ramesh Kumar

June 6, 2026

5  out of  5
rating by Ramesh Kumar
"⭐⭐⭐⭐⭐ Five Stars - Absolute Best Insurance Team in Town!

I recently had one of the absolute best insurance experiences , all thanks to Darianna Alvarez at Sergio Herrera - State Farm. Darianna is incredibly nice, kind, and accommodating. She has a deep understanding of what clients need and provides crystal-clear, concise information every step of the way. Thanks to her amazing service and for securing the best rates possible, I am finally back with State Farm!
I highly recommend her to anyone looking for a seamless experience.
Darianna is simply the best, but the greatness doesn't stop there. The other team members I’ve interacted and worked with—Kassandra Gutierrez and Maria Aleman—are also incredibly helpful, professional, and supportive. Sergio truly has the best team in the business!
If you want top-tier customer service and great rates, look no further."
We responded:
"Ramesh, Thank you so much for your wonderful review! We’re absolutely thrilled to hear about your excellent experience with us and especially how helpful Darianna Alvarez was throughout the process.

Darianna truly cares about making sure our clients feel supported, informed, and confident every step of the way—so we’re glad her kindness, clear communication, and dedication helped you secure the best rates and get you back with State Farm.

We also appreciate you recognizing Kassandra Gutierrez and Maria Aleman for their professionalism and support. It’s a pleasure to know the entire team contributed to your seamless experience.

Thank you again for the recommendation and for choosing Sergio Herrera – State Farm. We look forward to serving you again!"
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Catalina Goelz

June 5, 2026

5  out of  5
rating by Catalina Goelz
"I have my auto insurance as well as my home insurance with this office/agent and I had an excellent experience with Kassandra as well as Regina."
We responded:
"Thank you so much for the wonderful review, Catalina! We’re thrilled to hear you’ve had an excellent experience with Kassandra and Regina, and that you trust our office for both your auto and home insurance. We truly appreciate your business and the opportunity to help protect what matters most."
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Howard Wee Tom

May 21, 2026

5  out of  5
rating by Howard Wee Tom
"Mary Flores is my "go to" auto insurance agent. You can count on her giving solid advice based on your concerns. She is a true professional and truly trustworthy."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mary Flores has been able to assist you with your auto insurance needs. Her dedication to providing solid advice and building trust with her clients is what sets her apart. We appreciate your trust in her and look forward to continuing to serve you!"
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Mark Bonaparte

May 19, 2026

5  out of  5
rating by Mark Bonaparte
"We have had our car insurance with State Farm for decades. Recently, we needed to update our insurance and met with Mary Flores. She was very knowledgeable and professional which turned all that complicated contract language into smooth sailing."
We responded:
"Thank you so much for the wonderful review, Mark! We’re grateful for your long-standing trust in State Farm, and we’re so glad Mary Flores was able to make the update process easy. Her knowledge and professionalism truly help simplify even the most complicated contract details. We appreciate you choosing us and look forward to continuing to support your coverage for years to come."
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Sophia Nader

April 28, 2026

5  out of  5
rating by Sophia Nader
"Mary Flores is super helpful with any questions that I need clarification on! I would give her 10 stars if I could"
We responded:
"Thank you so much for your kind words, Sophia! We're thrilled to hear that Mary was able to help you with your questions. We'll be sure to pass along your amazing feedback to her—she truly appreciates it! If you ever need anything else, don't hesitate to reach out. Your support means a lot to us!"
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David Arana

April 24, 2026

5  out of  5
rating by David Arana
"Very professional office, We always talk To Mary Flores, she is very professional, always there to help us with any question, will recommend them 100%"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Mary and the entire team have been so helpful and professional. It’s always our goal to provide the best service possible, and your feedback means a lot to us. We look forward to continuing to assist you in the future!"
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Yuliana Castrillon

April 16, 2026

5  out of  5
rating by Yuliana Castrillon
"Está oficina me ofrece sus servicios desde hace más de 20 años y Dariana siempre me ha ayudado muy amable y eficientemente con todos mis asuntos de manera que siempre quedo satisfecha y tranquila. No podría pensar en cambiar mi cuenta para otro lugar."
We responded:
"Muchas gracias por confiar en nosotros durante más de 20 años. Nos alegra mucho saber que Darianna y todo nuestro equipo han podido ayudarte de manera amable y eficiente. Tu satisfacción y tranquilidad son nuestra mayor recompensa. Seguiremos trabajando para brindarte el mejor servicio. ¡Esperamos seguir atendiéndote por muchos años más!

Thank you very much for trusting us for over 20 years. We are very happy to hear that Darianna and our entire team have been able to assist you kindly and efficiently. Your satisfaction and peace of mind are our greatest rewards. We will continue working hard to provide you with the best service. We look forward to serving you for many more years!"
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Natalie Andreu

March 31, 2026

5  out of  5
rating by Natalie Andreu
"Thank you Darianna for all your help."
We responded:
"Thanks Natalie, for your 5-star review! We are grateful for your business and time to give us a great review. Looking forward to serving you again!"
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Jose Andreu

March 26, 2026

5  out of  5
rating by Jose Andreu
"Excelente atención y muy profesionales en su conocimiento de los seguros, gracias a Dariana por la atención."
We responded:
"¡Muchas gracias por tu amable comentario! Nos alegra saber que la atención de Darianna y nuestro equipo cumplió con tus expectativas. Seguiremos esforzándonos para brindarte el mejor servicio y apoyo en todo lo relacionado con seguros. ¡Gracias por confiar en nosotros!

Thank you so much for your kind words! We're delighted to hear that Darianna and our team provided you with excellent service and professional guidance. We truly appreciate your trust and look forward to assisting you again in the future."
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JOHN VERACKA

March 25, 2026

5  out of  5
rating by JOHN VERACKA
"My experience has been nothing but spectacular. Since the moment I called them they were kind, attentive and solved my problem immediately. My current homeowners insurance had dropped me for no reason at all and the minute I called this agency not only did they get me insurance, but it was Less expensive and better coverage. Everybody was kind, intelligent and knew exactly what I needed. I highly recommend this agency."
We responded:
"John, thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that our team was able to assist you quickly and find you better coverage at a great price. Providing attentive, knowledgeable, and personalized service is our top priority, and your recommendation means a lot to us. Please don’t hesitate to reach out if you need anything else—we’re always here to help!"
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Miles Toth

March 25, 2026

5  out of  5
rating by Miles Toth
"I had a truly amazing experience working with Mary Flores at Herrera Insurance Agency — I would highly suggest you reach out if you want to work with an exceptional team, extremely knowledgeable, and high level customer service."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Mary and the Herrera Insurance Agency team provided you with exceptional service and expertise. It's our goal to ensure every client feels supported and well-informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Lourdes Labrqdor

March 17, 2026

5  out of  5
rating by Lourdes Labrqdor
"Excelente service, very professional"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you found our service excellent and professional. We look forward to serving you again soon!"
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LC M

March 4, 2026

5  out of  5
rating by LC M
"I would like to say that I am very thankful to my sister & mother who referred me to Mary Flores from Sergio Herrera's State Farm office for my auto insurance needs. I was impressed with her professionalism and personable handling of my case. She always finds the best coverage no matter when I call her - even at the end of her work day. She handles her customers with care. Also the parking lot and the premises were clean and the staff is very friendly and ready to help! I recommend Sergio Herrera's State Farm for your auto insurance needs. When I purchase a house I will contact them for sure!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Mary Flores provided you with professional and caring service, and that our team and office environment made a positive impression. Your recommendation means a lot to us! We look forward to assisting you again when you purchase your home. Please don’t hesitate to reach out anytime—we’re here to help!"
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Angel Bravo

March 4, 2026

5  out of  5
rating by Angel Bravo
"Excellent trabajo . Todo bien explicate. Mucha cordially and professionally"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you found our work excellent and the explanations clear. Providing professional and cordial service is very important to us. We look forward to assisting you again in the future!"
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Regi Florez

March 4, 2026

5  out of  5
rating by Regi Florez
"Darianna Alvarez is a very knowledgeable agent and helped me throughout the process of insuring my teen daughter's new vehicle (new driver). Excellent service ! Thank you."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Darianna provided knowledgeable and excellent service while assisting you with insuring your teen daughter’s new vehicle. We appreciate your trust and look forward to helping you with any future needs!"