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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Henry Salazar

June 11, 2025

5  out of  5
rating by Henry Salazar
"Mary Flores Was an exceptional auto insurance specialist. I highly recommended her. With any of vehicle insurance needs."
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Amaury Viciedo

June 10, 2025

5  out of  5
rating by Amaury Viciedo
"We have been a customer for many years, and I can only say that Mrs. Mary Flores and staff have always been very helpful in all our needs. Hope to continue to use Statefarm for many more years."
We responded:
"Thank you so much for your kind words, Amaury! We're thrilled to hear that you’ve had such a positive experience with Mary and our team. Your loyalty over the years means a lot to us, and we look forward to continuing to serve your needs for many more years to come."
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Joey Posada

June 9, 2025

5  out of  5
rating by Joey Posada
"Excellent customer service by Mary Flores, she delivered the policy as she quoted me, no running around. Excellent price. Thank you Mary for your help."
We responded:
"Thank you so much for your kind words, Joey! We're thrilled to hear that Mary Flores provided you with excellent customer service and delivered exactly what you were looking for. We take pride in our team's dedication to ensuring a seamless experience for our customers. Your satisfaction is our priority, and we’re glad we could assist you. Best regards, Sergio Herrera."
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Ashley Michelle Velez

June 9, 2025

5  out of  5
rating by Ashley Michelle Velez
"Mary Flores is amazing! Always extremely helpful!"
We responded:
"Thank you so much for your wonderful review, Ashley. It means a lot to us that you took the time to post this review. We are very proud and honored to serve you. Thanks again. Sergio Herrera."
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Justin Lopez

May 9, 2025

5  out of  5
rating by Justin Lopez
"I had a great experience with this company. Mary Flores helped me with any questions I had and made the process convenient and easy. She went above and beyond and I know I can rely on her for assistance with my auto insurance policy"
We responded:
"Thank you so much for your wonderful feedback, Justin! We’re thrilled to hear that you had a great experience with our company and that Mary Flores was able to assist you effectively. Our team strives to provide exceptional service, and it's rewarding to know that Mary went above and beyond to make the process convenient for you. We appreciate your trust in us for your auto insurance needs, and we're here to help whenever you need assistance. If you have any more questions or require further support, please don’t hesitate to reach out. Thank you again for your kind words!"
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Desiree M Gomez

April 30, 2025

5  out of  5
rating by Desiree M Gomez
"I can't say enough about how invaluable Darianna Alvarez and the Sergio Herrera State Farm Agency have been to my family. Their diligence, transparency, and trustworthiness are truly appreciated. Thrilled to be back in the State Farm family!"
We responded:
"Thank you so much for your kind words, Desiree! We’re delighted to hear that Darianna Alvarez and the Sergio Herrera State Farm Agency have made such a positive impact on you and your family. We pride ourselves on our commitment to diligence, transparency, and trustworthiness, and it’s rewarding to know that these values resonate with our clients. Welcome back to the State Farm family! We’re here to support you with all your insurance needs, so please don’t hesitate to reach out if you have any questions or need assistance. Thank you once again for your wonderful review!"
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Yaima Aguila

April 30, 2025

5  out of  5
rating by Yaima Aguila
"Darianna es una profesional muy competente, me atendió con rapidez y explicó muy bien todo respecto a mi cotización y mis derechos. La cotización excelente, buena póliza y acompañada de una exaustiva explicación sobre otros beneficios que podría incluir. Es una excelente compañía donde he recibido un trato excelente, la recomiendo con un 10 de 10👌."
We responded:
"¡Muchas gracias por su reseña tan positiva, Yaima! Nos alegra saber que Darianna pudo atenderle con rapidez y ofrecerle una explicación clara sobre su cotización y sus derechos. Valoramos mucho su confianza en nosotros y nos esforzamos por brindar un excelente servicio y pólizas que se adapten a las necesidades de nuestros clientes. Agradecemos su recomendación y su calificación de 10 de 10. Si tiene más preguntas o necesita asistencia adicional en el futuro, no dude en contactarnos. ¡Estamos aquí para ayudarle!"
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Dennis Daniel

April 28, 2025

5  out of  5
rating by Dennis Daniel
"Mary was absolutely fantastic throughout my application process. She was very professional, and made everything smooth and stress-free. She answered all my questions clearly and guided me every step of the way. I truly appreciate her dedication."
We responded:
"Thank you so much for your wonderful feedback, Dennis! We’re thrilled to hear that Mary provided you with such a fantastic experience during your application process. Our team strives to make the journey as smooth and stress-free as possible, and it’s great to know that Mary was able to guide you every step of the way. We appreciate your kind words and your recognition of her dedication. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
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Kevin Klotz

April 16, 2025

5  out of  5
rating by Kevin Klotz
"They always respond quickly and I've never had an issue with coverage or service. Highly recommend."
We responded:
"Thank you so much for your amazing review, Kevin! We are delighted that you feel this way about our agency and look forward to continue to provide you with the best service possible and working together for a long time. Best regards, Sergio Herrera"
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Jonathan Gutierrez

April 16, 2025

5  out of  5
rating by Jonathan Gutierrez
"This company is the best, and Mrs. Darianna Alvarez continues to go out of the way to always give me and provide me with the best service and understanding of my policies. Highly recommend if you want to have the best serving you."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Darianna Alvarez. She truly is dedicated to providing exceptional service and ensuring our clients fully understand their policies. Your recommendation means a lot to us! If you ever need assistance in the future, please don’t hesitate to reach out."
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Trung Pham

April 16, 2025

5  out of  5
rating by Trung Pham
"I was very satisfied with the service provided by Mary Flores from our last meeting. She was very professional and knowledgeable about my auto insurance needs. I also recommend her services to other members of my family."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Mary provided you with professional and knowledgeable service regarding your auto insurance needs. It’s great to know that you feel confident recommending her to your family as well. We appreciate your trust in us and look forward to assisting you again in the future!"
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Nelson Mazo

April 14, 2025

5  out of  5
rating by Nelson Mazo
"Hello. My name is Nelson Mazo and I’m written this as an apology not to long ago by mistake I had rated this with one star. Wich I am very sorry it was my bad. By mistake I don’t know how. But. My rating for the service of this office and specially Mrs Mary Flores. And all the staff. Is nothing but 100% super stars for Sergio Herrera staff. Mrs Mary Flores always. But always. On top of the ball. Please accept my apologies. For such a bad mistake. I can and my. Family and me we can never be happier with the service. That this lady’s and office en general offer. Thank you thank you thank you for all you guys do for us. We are super happy with all from this office and it shows with the number of years we had been with you guys. Thanks a million. Have a great day."
We responded:
"We’re very sorry to hear that you decided to give us a 1-star rating. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. "
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The Litwin Group

March 28, 2025

5  out of  5
rating by The Litwin Group
"I was looking to add a vehicle to my current policy. Mary Flores was extremely knowledge, efficient and pleasant to work with. The whole process took me 15 minutes was a great experience!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mary provided you with such a positive experience while adding a vehicle to your policy. Our team strives to make the process as smooth and efficient as possible, and it's great to know we succeeded. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!"
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Javier Espinoza

March 26, 2025

5  out of  5
rating by Javier Espinoza
"Quiero agradecerte Regina Sanchez por ese servicio y atencion hacia mi persona. Millones de gracias por el trato y la forma de ayudarme en todo lo del Seguro de mis autos. El trato fue A+ y la forma de resolver y estar atenta a todas mis necesidades. Nuevamente muchas gracias por todo."
We responded:
"¡Hola! Muchas gracias por tus amables palabras. Nos alegra saber que Regina Sánchez pudo brindarte un servicio excepcional y ayudarte con todo lo relacionado con tu seguro de auto. Apreciamos tu reconocimiento y esperamos poder asistirte nuevamente en el futuro. ¡Gracias por elegirnos! Thank you so much for taking the time to share your experience! We're thrilled to hear that Regina provided you with exceptional service and support for your car insurance needs. Your kind words and recognition of her efforts mean a lot to us. We strive to deliver A+ service to all our customers, and it’s wonderful to know we succeeded in your case. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again for your feedback!"
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Armando Lopez

March 25, 2025

5  out of  5
rating by Armando Lopez
"When I switched my car insurance to State Farm I was lucky that I was helped by Darianna Alvarez, she is very knowledgeable, patient and with a great attitude for which I am very grateful."
We responded:
"Dear Armando, Thank you so much for taking the time to share your positive experience with Darianna Alvarez! We’re thrilled to hear that she provided you with knowledgeable and patient service. At State Farm, we strive to ensure our clients feel supported and informed, and it’s wonderful to know that Darianna exceeded your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust in us! Best regards, Sergio Herrera"
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Roldan Carmona

March 9, 2025

5  out of  5
rating by Roldan Carmona
"Son muy profesionales ,los felicito"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que aprecias nuestro profesionalismo. Tu apoyo y satisfacción son muy importantes para nosotros. ¡Esperamos verte de nuevo pronto! Thank you very much for your comment! We are glad to know that you appreciate our professionalism. Your support and satisfaction are very important to us. We hope to see you again soon!"
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Gina Uresti

March 4, 2025

5  out of  5
rating by Gina Uresti
"I was referred to Darianna Alvarez by a friend and she has been AMAZING! She has been very helpful and super responsive. She is extremely knowledgeable as well. I would recommend her to anyone. I know that if I ever have any issues with my insurance, she's the person to reach out to!"
We responded:
"Thank you so much for your kind words, Gina! We’re thrilled to hear that Darianna has provided you with such exceptional service. She truly goes above and beyond for her clients, and it’s wonderful to know that her expertise and responsiveness have made a positive impact on your experience. We appreciate your recommendation and look forward to assisting you with any future insurance needs. If there’s anything else we can do for you, please don’t hesitate to reach out!"
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Marisol Gimenez

February 20, 2025

5  out of  5
rating by Marisol Gimenez
"Dariana was great. She was very knowledgeable and helped me save money on my policies."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dariana was able to assist you and help you save money on your policies. We pride ourselves on providing knowledgeable and helpful service. We appreciate your feedback!"
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Estrella Valdes

February 18, 2025

5  out of  5
rating by Estrella Valdes
"Hace 22 años que estoy con este seguro y me siento afortunada de estar en sus manos.🙏"
We responded:
"Querida Estrella, ¡Muchas gracias por tu increíble lealtad y por tomarte el tiempo de compartir tu experiencia positiva con nosotros! Apreciamos enormemente poder servirte como tu proveedor de seguros durante los últimos 22 años. Nos alegra mucho saber que te sientes afortunado/a de estar en nuestras manos. Garantizar la satisfacción y tranquilidad de nuestros clientes siempre es nuestra máxima prioridad, y tus amables palabras son un testimonio de nuestro compromiso continuo. Si necesitas algo o tienes alguna pregunta, por favor no dudes en comunicarte con nuestro dedicado equipo. Estamos aquí para apoyarte en cada paso. Gracias nuevamente por tu confianza y por elegirnos como tu proveedor de seguros. ¡Esperamos seguir brindándote un servicio excepcional durante muchos años más! Un cordial saludo, Sergio Herrera - State Farm Insurance"
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Adrian Gonzalez

January 31, 2025

5  out of  5
rating by Adrian Gonzalez
"I will like to highly recommend Darianna Alvarez at Sergio Herrera State Farm office. She was extremely helpful and knowledgeable. She saved me over $200 a month in my auto insurance. Reach out to her if you are looking save money and receive excellent customer service."
We responded:
"Thank you so much for your kind words and for taking the time to leave this wonderful review! We're thrilled to hear that Darianna was able to assist you and help you save on your auto insurance. Our team strives to provide excellent service and valuable solutions for our clients, and it’s always great to know when we succeed. We appreciate your recommendation!"
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Lissete Quintana

January 27, 2025

5  out of  5
rating by Lissete Quintana
"Muy Profesional.Atenta y te explica muy detalladamente.Mary Flores está muy capacitada y repito muy Profesional.!! Very Professional.Attentive and explains Thomas in great Detail.Mary Flores U.S. very qualified and I repelar,Very Professional.Thank you,Today I report to Stste Farm."
We responded:
"Thank you so much for your 5-star review. It means a lot to us to hear that you feel this way about Mary and our agency. Looking forward to continuing to serve you for many years to come. Best regards."
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Carlos Acostae de

January 23, 2025

5  out of  5
rating by Carlos Acostae de
"Regina Sanchez was very professional and helped me effectively solve my problem. She also did it outside of her work hours. Thank you very much Regina."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Regina was able to assist you effectively and go above and beyond by helping you outside of her work hours. We pride ourselves on our team's dedication to excellent customer service, and it's wonderful to know that Regina exemplified this. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support!"
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Heberto Pedroso

January 16, 2025

5  out of  5
rating by Heberto Pedroso
"Delightfull"
We responded:
"Thank you so much for your 5-star review. Our team is delighted you feel this way about our agency and look forward to continuing to serve you at a 5-star level. Best regards, Sergio Herrera"
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Tenay Lara

January 9, 2025

5  out of  5
rating by Tenay Lara
"Hola mi experiencia fue súper Adriana me ayudó en todo con rapidez y muy buen precio tienen excelente atención recomendado 💯 🥰"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Adrianna was able to assist you efficiently and provide you with a great price. Our team strives to deliver excellent service, and it’s wonderful to know we hit the mark for you. We appreciate your feedback and look forward to helping you again in the future!"
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Howard Wee Tom

January 9, 2025

5  out of  5
rating by Howard Wee Tom
"Mary Flores is my "go to" auto insurance agent. You can count on her giving solid advice based on your concerns. She is a true professional and truly trustworthy."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mary Flores has been able to assist you with your auto insurance needs. Her dedication to providing solid advice and building trust with her clients is what sets her apart. We appreciate your trust in her and look forward to continuing to serve you!"